Resource Software International Ltd (RSI) specializes in Communication Management Solutions, offering comprehensive analytics tools to proactively monitor, measure, and manage communication ecosystems. Their Shadow All In One Analytics portfolio provides valuable insights for call accounting, call queue dashboards, call recordings, SMS, video, and team messaging.
RSI's collaboration management solutions ensure peak performance of communication activities by systematically analyzing user adoption, customer experience, communication spend, employee productivity, regulatory compliance, emergency notifications, and dispute resolution. The company's focus on optimizing communication efficiency is highlighted by their testimonials, with clients praising the positive impact on call management and economic results.
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