Onedesk Software Inc, located in Saint-Laurent, QC, offers an all-in-one solution for help desk, project management, and professional services automation. The platform provides robust features such as email ticketing automation, customer portal & knowledge base, project planning, team collaboration, invoicing & quoting, time tracking, and AI integration.
Users can access the software via web browser, mobile app for iOS & Android, and customer apps. OneDesk also offers on-premise & private cloud options, along with HIPAA compliance for secure data management. The software caters to various industries including IT services, healthcare, marketing, software development, non-profit, professional services, education, and managed service providers.
With a focus on enhancing team productivity and customer satisfaction, Onedesk Software Inc provides a comprehensive solution for businesses to streamline their support services, project workflows, and client billing processes efficiently and effectively.
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