Directly is a San Francisco-based company that specializes in providing highly qualified experts for organizations seeking to improve their customer service and digital transformation initiatives. Their platform utilizes AI machine learning to automate repetitive questions and offers a pay-for-performance compensation model, ensuring efficient and effective customer support.
With a focus on industries such as technology, telecommunications, and gaming, Directly helps organizations augment their workforce, improve business continuity, and accelerate the transition to digital channels. Their innovative solutions, powered by independent experts, enable organizations to reinvent their customer service and enhance overall customer satisfaction.
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