Happy Returns provides returns software and reverse logistics solutions for e-commerce merchants. Their advanced returns process is designed to be faster, smarter, and more secure, ensuring that the returns workflow matches the efficiency of the business itself.
With a focus on flexibility, Happy Returns offers a Power BORIS system that allows for effortless returns acceptance across various brands and stores, ultimately reducing shopper frustration and increasing foot traffic in retail locations. Their multi-brand Buy Online, Return In-Store (BORIS) feature is point-of-sale agnostic, allowing for seamless routing of returns by brand or SKU to different destinations.
The company emphasizes delightful customer experiences, boasting a 93 Net Promoter Score with 86% shopper adoption. With the exclusive Return Bar® Network, Happy Returns ensures reliable returns through patent-pending fraud prevention technology, real-time performance monitoring, and detailed analytics for retailers, all aimed at boosting efficiency and reducing costs for e-commerce businesses.
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