The RealReal

24 reviews

+1 (415) 554-3700

Website

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1777 Montgomery St

San Francisco, CA 94111

+1 (415) 554-3700

https://www.therealreal.com

The RealReal is a luxury consignment store based in San Francisco, CA. It offers a curated selection of authenticated pre-owned designer fashion and accessories.

With a focus on sustainability and quality, The RealReal provides a platform for buying and selling high-end fashion items in a trusted marketplace setting.

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Reviews

2.524 reviews

Magda G.

3/20/2025

Review of in person valuation of a handbag. The whole process was seamlessly wonderful. I made my appointment on line, they only accept in person valuations for limited categories, and I had to...

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Jiuqi T.

2/21/2025

I was once a loyal user of The RealReal, and I've achieved their influencer level. However, they lost my consignment package, refusing compensation, and unjustly deactivating my account. 1....

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Blanche M.

2/29/2024

Recently visited in hopes to sell my watch. I was a little late for my appointment, and they were still able to take me. Great service. Genuine people. Good value in buying out and consigning.

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Jalyn L.

5/21/2024

6 days ago, I talked to customer service and they said a local account manager would contact me and resolve my issue in the next 24-48 hours. Hah, 6 days later, no one ever contacted me. This is...

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Tim W.

1/8/2024

TL:DR; This place does NOT sell authentic goods - they sell cheap and obvious knock-offs, and use the normal "Comcast" run-around to make it painfully slow, complicated and difficult to have ANY...

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