Miami-Dade County Special Transportation Service (STS) is a shared-ride public transportation service in Miami, FL, designed to cater to the transportation needs of individuals with disabilities. Compliant with the Americans with Disabilities Act (ADA) of 1990, STS offers door-to-door services, ensuring a seamless journey from pick-up to drop-off points. Operating around the clock, seven days a week, STS serves most areas within Miami-Dade County.
STS has introduced several program enhancements to enhance service quality and reliability, including extended service hours for trip reservations from 6 a.m. to 6 p.m., standby vehicles to reduce peak-time delays, and a flexibility of up to one hour for negotiated pickup times. The cost per trip is $3.50, providing an affordable and accessible transportation option for eligible riders.
To be eligible for STS, individuals in Miami-Dade County with physical or mental disabilities preventing them from using standard public transport independently, as well as those with temporary disabilities, can apply. The application process involves submitting completed forms along with medical documentation for review and determination of eligibility within 21 days. Certified STS riders can also access Metrobus and Metrorail services free of charge.
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