Quality Track International is a global leader in providing performance evaluation services for hotels worldwide. With operations in 65 countries and offering services in 14 languages, they specialize in mystery shopping, call monitoring, group rate pricing analysis, and skill reinforcement programs for hotel staff.
Headquartered in Toronto, Canada, Quality Track International also has support and sales offices in Ft Lauderdale, FL and Amsterdam, the Netherlands. With over 20 years of experience in the market, they offer actionable feedback to improve sales and customer service performance for global hotel brands.
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