Established in 1999, TeleNet is a lead generation and customer care company. It operates from a more than 19,000-square-foot, state-of-the-art customer contact center, that allows for the real-time exchange of information via telephone, Web, mail and fax at more than 140 workstations. The company s clients include Agilysis, Cranel Imaging, Hewlett-Packard, Logility, Mitel, Nortel and Sun Microsystems. The company s center is equipped with technology and skills-based routing, interactive voice recording and chat via custom micro-websites, e-marketing push techniques, online e-mail fulfillment, and digitally recorded outbound calls. All data and application servers are RAID5, and back up copies are made everyday. TeleNet is located in Bogart, Ga.
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