Isi Telemanagement Solutions is a leading provider of enterprise call data reporting and analytics software. Their Infortel Select platform offers comprehensive and cost-effective solutions for businesses using Cisco, Webex Calling, Microsoft Teams, or Avaya platforms, providing real-time insights into call queue performance, agent availability, and customer experience without the complexity of traditional contact center infrastructure.
With advanced reporting capabilities and personalized dashboards, Isi Telemanagement Solutions helps businesses transform their caller experience, boost agent performance, and achieve cost savings. Their state-of-the-art software allows for unlimited data retention, breaking free from the limitations of out-of-the-box reporting capabilities and providing valuable analytics for improved service quality.
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