Lord Baltimore Uniform & Linen Rental is an independently owned service company. For over thirty years we have provided outstanding uniform rental service to Maryland, Washington DC, northern Virginia, Southern Pennsylvania, and Delaware. We are driven to provide responsive, attentive, professional customer service. We are able to provide our customers with competitive pricing due to our national affiliation with ApparelMaster. We are also able to provide a service level higher than any other uniform rental provider because we are small enough that every one of our customers are very important people. You and Your Company Image It really does make a difference...the way your employees look tells your customers a lot about your company. Attractive, well-fitting uniforms give a unified public image, suggesting the efficiency and reliability of your organization by giving your employees that "look of confidence." And when your staff looks good, their pride shows in the way they do their jobs. No Investment Capital or Outlay With lord Baltimore uniform rental service there are no clothes for you to buy. You carry no stock. We purchase the garments you choose and rent them to you. We custom fit them, we dryclean or launder them, we repair them, and replace them. And we keep your employees supplied with the right number of properly fitted uniforms. Quality Uniforms and Emblems Your employees will receive the finest in quality uniforms from such sources as Red Kap and Edwards. Custom embroidery or embroidered emblems can be coordinated with, and applied to your uniforms. Professional Drycleaning & Laundering We are professional drycleaners and launderers. Each rental item is carefully drycleaned or laundered to our standards. We use only environmentally friendly drycleaning and laundry processes. Our Personalized Service Makes the Difference As an independently owned business, we are service-oriented. We operate on a personal basis. No one is a "number" to us. Our goal is to spoil our customers with responsive and attentive service. Service is the most important reason for lord baltimore being the "best" in uniform rental. On-Time Deliveries... Without "Shortages" Our routemen count and itemize every garment at the time of pickup to insure that your delivery will be accurate the following week with no shortages. This, combined with our exclusive ApparelMaster accountably controls, prevents shortages from being a problem. Dependable Repairs and Alterations We inspect and repair uniforms as needed. If you should spot a need yourself, we supply you with repair tags for you to call a repair to our attention. Understandable Itemized Invoices You would think that all invoices should be easy to read and comprehend. Unfortunately, in the uniform rental business, many invoices are difficult to understand. Our itemized invoice shows each man individually, how many uniforms they rent and the charge for that service in plain English. We want you to know exactly what you're paying for. Customer Services & Follow-Up Our customer service program includes regular phone calls and follow-up visits to make sure everything is going smoothly. We also believe that our conscientious route service reps make an important difference in our customer service. Our route service reps average 10 years / man on the job. These guys know their stuff and can handle your needs effectively and expeditiously. The ApparelMaster Edge Our years of experience in drycleaning ...combined with the expertise of ApparelMaster, the largest worldwide licensing company in uniform rental, provides a winning combination. Our success is based upon providing high quality, on time, and dependable service. lord baltimore uniform rental service is refreshingly different...and we would like to prove it to you.

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