Beryl Institute LLC is a global community of practice based in Nashville, TN, dedicated to transforming the human experience in healthcare. They offer foundational frameworks and resources to guide and assess the journey towards improving patient experience (PX) and human experience (HX) in healthcare organizations.
Their comprehensive approach recognizes that PX is shaped by an organization's culture and encompasses all interactions that influence patient perceptions across the continuum of care. They also emphasize the importance of HX, which encompasses the experiences of patients, families, healthcare professionals, and the communities they serve. Through research reports, benchmarking studies, and consumer perspectives, Beryl Institute provides valuable insights and strategies for enhancing the human experience in healthcare.
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