TapRooT software is offered by System Improvements, which provides a range of analytical products. The software conducts root cause analysis of various problems, such as accidents, quality issues, human errors and everyday incidents. It investigates maintenance problems, sentinel events, productivity issues, production delays, environmental releases, and medical and manufacturing mistakes. TapRooT features incident identification and report writing capabilities. The software also provides information on defining causal factors, determining sequence of events, performance measurement and trending, and cognitive interviewing and corrective action implementation process. System Improvements offers a range of software-related training courses on equipment troubleshooting, risk management and stopping human error.