iQor, based in Plano, TX, is a renowned provider of outsourced customer support and business process outsourcing solutions. Their extensive range of services includes customer education, lead generation, product education, campaign execution, consultative sales, upselling, subscription management, order processing, and account management.
The company caters to a diverse array of industries, such as media and technology, cable and satellite, telecom, high tech, media and entertainment, consumer electronics, fintech, banking, insurance, energy, public sector, retail, eCommerce, logistics, healthcare, and automotive. iQor delivers its services through a combination of skilled workforce, advanced technologies, and tailored execution models.
With a strong focus on operational excellence, iQor emphasizes exceeding client expectations through continuous process improvement, cutting-edge technology integration, and strategic workforce management. Their commitment to leveraging artificial intelligence, private cloud solutions, and speech analytics underscores their dedication to enhancing customer experiences across various touchpoints.
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