Kipany is a customer contact solutions provider based in New York, NY. They specialize in tailored solutions that support all touchpoints of the customer journey, with an emphasis on conversion. Their agnostic approach covers various mediums and channels to assist consumers effectively, aiding brands in prospecting, closing sales, and boosting revenue per user.
With decades of experience in strategies like “save the sale” and win-back campaigns, Kipany plays a crucial role in driving desired prospect outcomes and ensuring clients achieve their ROI targets. They leverage proprietary technologies, automated platforms, and skilled live agents to optimize customer experiences at key marketing funnel points, from purchase to advocacy.
Kipany's success is measured by a track record of 40 years, handling over 500,000 live contacts monthly and generating $2.4 billion in incremental client sales revenue annually. Whether clients require AI, chat bots, live agents, or blended inbound/outbound team solutions, Kipany excels at providing optimized KPIs and strategies to break through market clutter and drive meaningful customer connections that lead to conversions.
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